Vegas Hero Casino review

Vegas Hero Casino is one of the new online casinos that is making waves in Canada. The casino was established in 2017, and it is owned and operated by Genesis Global Limited. Vegas Hero Casino has a superb range of over 1,000 quality casino games. This casino has a superhero theme, with a Las Vegas twist that creates a very welcoming environment. Vegas Hero Casino offers games from top software providers like Microgaming, NetEnt, Pragmatic Play, and many more. The casino website is visually appealing, offers good customer service, and is compatible with mobile devices. Canadian players can have all the fun they want at this casino.

Trust and security in Vegas Hero Canada

Vegas Hero Casino is owned by Genesis Global Limited which is incorporated under the laws of Malta (C65325) at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Vegas Hero Casino is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015, issued on August 5, 2016 and also by the British Gambling Commission with account 45235.

The Vegas Hero Casino website uses 128-bit SSL encryption, which guarantees that players’ financial and personal details remain secure. The games on the site also use a random number generator that is tested independently to ensure that the outcomes of all games are random and fair.

Responsible gambling tools

Vegas Hero Casino values its players and wants them to enjoy an out of this world experience in a responsible manner. The casino therefore provides responsible gambling tools to help players prevent, identify, and combat gambling addiction.

These responsible gambling tools include: 

• Deposit limits: Players can set daily, weekly or monthly restrictions so that they can control how much money they spend on gambling .Vegas Hero Casino also provides all their players with tools to help control other limits, which include wager limits, loss limits and session limits.
•  Pause and blocking: If a player feels that they need a break from the casino, the player can pause or block their account. They will be able to reopen their account at any time and everything will just be as they left it.
• Self-exclusion:  Vegas Hero Casino offers a self-exclusion tool for players who need to take a more enforced break for a predetermined period of time, due to responsible gambling concerns.
• Gambling counselling organizations:  Vegas Hero Casino offers third party organization affiliations, in order to assist players. These include: GamCare at www.gamecare.org.uk; Gamblers Anonymous at www.gamblersanonymous.org.uk; and Gambling Therapy at www.gamblingtherapy.org.

Vegas Hero Casino bonus

Vegas Hero Casino offers an attractive welcome bonus hero package to new players. New Canadian players who register at the casino are eligible to receive a welcome bonus of up to $1,000, which is divided among the first four deposits. In addition, they receive 50 extra free spins with their very first deposit. There is a 40x wagering requirement attached to this bonus.

The $1,000 in free cash may sound awesome, but players must be mindful of the wagering requirements. Bonus funds can only be withdrawn when players fulfill the 40x wagering requirements.

Total bonus is:  Up to $1,000 + 50 free spins divided in 4 deposits:

• 1st deposit: Players will receive a 100% match up to $200 + 50 Free Spins
• 2st deposit: Players will receive a 50% match up to $200 
• 3rd deposit: Players will receive a 25% match up to $300 
• 4th deposit: Players will receive a 25% match up to $300

Note: Deposits made via Skrill or Neteller are not eligible for the first four new player welcome bonuses.

Ten free spins will be instantly credited to Canadian players upon  making a qualifying deposit, and the remainder will be credited at the rate of 10 spins per day for 4 days, on pre-selected games.

Bonus Terms:

Please note that the wagering requirements in the bonus terms is greater than 35x. In this case, the wagering requirement is 6 pips, which is equal to 40x. Vegas Hero Casino has a low minimum deposit fee of $10.

There are no bonus codes required to activate th available bonuses.

Game recycling percentage:

All Video Slots and other games – 100%*

All games under the category “classic slots”- 75%

All Table games – 10%

All Blackjack games – 5%

Canadian players will be unable to play with bonus funds in the following games:
All Jackpot games, live games and video poker games.
Slots: Beautiful Bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, and Untamed Crowned Eagle.

Bets placed on the following games will only contribute 20% towards the wagering requirements:
Big Bad Wolf, Supernova, and Hot Ink.

Bets placed on the Fruit Blast game will only contribute 50% towards the wagering requirements.

Check the full list of exceptions on the casino’s terms and conditions page.

https://www.vegashero.com/en/termsandconditions/generalbonus

Vegas Hero Casino promotions

Vegas Hero Casino also offers a VIP program, cashback and lots of other amazing promotions, which Canadian players can participate in. These include: 

Live Casino Weekly Cashback

Canadian players have the chance to win a 10% match of up to $200 on their losses in a cashback bonus when they take on Live Dealers. The cashback will be credited to the player’s account every Tuesday by 15:00 GMT.

Tuesday Bonus

Vegas Hero Casino offers a Tuesday bonus promotion to Canadian players, which gives them a 25% match up to $100 every Tuesday! Canadian players must go to the cashier to make a deposit, select Tuesday Bonus from the drop down menu and play their favourite games!

Bonus Beam

Vegas Hero Casino offers new Canadian players a bonus beam promotional offer, which gives them the opportunity to step into the spotlight for a 50% match up to $200 bonus! For Canadian players to participate, they just have to go to the cashier to make their 2nd deposit, enter the bonus code: WHERO2, and they are good to go.

Weekend Smash

Vegas Hero Casino runs a promotional offer, which allows Canadian players to spend their weekends in true hero style with supercharged bonuses! To participate, Canadian players just need to have made a deposit in the last 7 days, then every Thursday to Saturday they can get an amazing offer, straight from the hero himself.

Live Casino Welcome Bonus

When Canadian players sign in to the Vegas Hero Live Casino games section for the first time, they have the opportunity to unlock the Live Casino portal and receive 100% match up to deposit $100 as a bonus. However, players can claim only one welcome bonus offer. To be eligible, players have to make a minimum deposit of $10 in their Vegas Hero account. Players should note that the wagering requirement is 40x.

$4,000,000 In Daily and Weekly Prizes

Vegas Hero Casino offers a promotional offer, where Canadian players get their hands on weekly prizes with Pragmatic Play from a prize pool worth €125,000, with the chance to win multiple prizes drops daily. Canadian players must opt in on selected games in order to enter weekly tournaments or daily prize drops.

VIP Program Vegas Hero 

Vegas Hero Casino offers a VIP scheme, which Canadian players can opt into. VIP players get access to benefits like a dedicated account manager, exclusive bonuses, exclusive VIP Events, airplane tickets and a monthly prize draw. The withdrawal service is also personalized for VIPs, and they even receive birthday presents each year. 

Payment methods: how to deposit and withdraw money in Vegas Hero

Vegas Hero Casino offers a secure payment system that features most of the popular payment methods. Canadian players can enjoy instant deposits through e-wallets, PayPal, Visa, MasterCard and many others. The minimum deposit amount is $10, while the maximum deposit depends on the payment method used, but is generally $5,000.

For withdrawals, the minimum withdrawal is $10, while the maximum is capped at $5,000. Again, this depends on the payment method used, as some methods like e-wallets cash out after a couple of hours, while bank transfers might take up to a few days.

Vegas Hero Casino Canada and technical support

Canadian players can access the technical/customer support team by clicking on the question mark symbol located at the top right of the page. This will show the different ways a player can contact Genesis Casino, which include an FAQ section, contact form, “Forgot password?” and “Rules.” There is also a live chat feature available, but it is with a chat bot and not a human agent. Vegas Hero Casino also offers telephone support at 00356 27761397. Canadian players can also send an email to the team at support@vegasherocasino.com. However, players will have to wait a while for a reply. The FAQ section is reasonably good, and provides answers to a number of commonly asked questions. Customer support is offered in English, Finnish, German, Norwegian, and Swedish. Customer support agents are nice and friendly.

Vegas Hero Casino Games

Vegas Hero Casino offers Canadian players top notch gaming goodness. The casino has a wide variety of games from many renowned software providers which include NetEntertainment, Quickspin, Microgaming, Pragmatic Play, Yggdrasil Gaming, Play ‘n Go and many more. As new games are released, they are added to the existing collection, ensuring that Canadian players never get bored or run out of gaming options. There is something for every kind of player: slots, progressive jackpots, table games, live casino options and a whole lot more.

The game lobby design is simple and there are filters and a search box to help players browse game categories and locate specific game titles easily. The games available at this casino are of high quality and the games load quickly, once there is a strong internet connection.

Vegas Hero Slots

Vegas Hero Casino offers many slot options in different genres and styles which Canadian players can choose from. When our team at casinosforcanada.com browsed through the slots category, we were impressed by the classic slots, jackpot slots, and video slots. Vegas Hero Casino offers up to 50 jackpot games for huge wins. Each slot has a fun theme and sound, as well as exciting features. This ensures that there is something for every kind of player. Some of the thrilling games include: Super Lion, Jokers Luck, Wolf Gold, 10,001 Nights, Starburst, 9 Masks of Fire, and many more.

Table Games

Canadian players who love table games can enjoy different variations of Blackjack, Roulette, Baccarat, and more. This section also includes a range of skill and chance-based table games. Each game title comes with impressive graphics and random number generator software to ensure fair results.

Vegas Hero Live Casino

In the Vegas Hero Live Casino section, Canadian players will find different variations of blackjack, baccarat, roulette, and many other games that are hosted by a real live dealer. This section of the casino has games that are stocked by software industry leaders such as Evolution Gaming. All games are streamed from a live studio. Canadian players will enjoy a real-time gaming experience, whether they are on the go or at home, with their desktop or mobile device.

Other Games

Vegas Hero Casino also offers several less traditional casino games. There are many instant win games, which include categories of Keno, Bingo, Scratchcards and more.

Vegas Hero Casino lottery 

Unfortunately, Vegas Hero Casino does not currently offer any lotto games, so Canadian players cannot obtain lottery tickets or play the lottery at this casino.

Sports Betting

Vegas Hero Casino is purely a casino game operator and does not offer sports betting services to the public. Therefore, Canadian players cannot wager on their favourite sports or teams at this casino.

Summary

Vegas Hero Casino offers Canadian players an epic heroic gaming experience, with lots of exciting gameplay and superb bonuses. Registration and verification at the casino is very swift and the theme of the casino gives players a true heroic feel. With lots of slot games, table games, live games and many other genres, Canadian players will never be bored. Games load quickly and have high quality graphics.

Vegas Hero Casino’s site is easy to navigate and has a visually appealing design. It is also compatible with mobile devices and tablets; however, the casino does not have any download app. The customer support team responds quickly and can be contacted through email, contact form, or telephone.

Frequently asked questions about Vegas Hero Casino

Can I play free games at Vegas Hero Casino?

Yes. Players can play free/demo versions of the game titles available in the casino. When players select a game title, two options appea. One is playing for real money and the other is a trial run. Players can select the trial run option if they choose.

Are there bonuses available at Vegas Hero Casino?

Yes. There are bonuses available for new and returning Canadian players, ranging from a welcome bonus to other enticing promotions.

What currencies are accepted at Vegas Hero Casino?

Vegas Hero Casino accepts a wide range of currencies, which include: AUD, BGN, CAD, CHF, CNY, CZK, DKK, EUR, GBP, GEL, HRK, INR, KRW, MXN, NGN, NOK, NZD, PEN, PLN.

Is there a mobile Vegas Hero Casino?

Yes, the Vegas Hero Casino site is compatible with mobile devices and tablets. The casino site is designed to automatically adapt and be optimized for gaming on mobile phones.

What is the customer Service of Vegas Hero Casino like?

The customer support service at Vegas Hero Casino is great, and available 24/7. The agents are friendly and can be contacted via email, telephone, and live chat.