Planet Casino review

Planet Casino is an online gaming casino that is owned by Genesys Technology N.V., and managed by Ardway Limited. Planet Casino was established in 2011 and its website has an Intergalactic theme. The casino offers a variety of games from well-known software providers which include Saucify, BetOnSoft and Revival Gaming.

Planet Casino tells its players that they are in for a “winning online casino adventure”, coupled with an “out-of-this world” online casino gambling experience; however, there is a write up on the homepage which says, “Last chance, the casino is closing. Try our other casinos.” Canadian players are welcome at this casino.

Trust and security

Planet Casino has taken the necessary steps to ensure the safety of Canadian players’ information on their site. The casino uses a 128-bit SSL encryption, which means that any sensitive details that players provide on the site for the purpose of registration or banking are kept safe. The encryption encodes the data as it travels to and from the casino servers.

Unfortunately, Planet Casino does not have any evidence of license registration on their website, so even though they are licensed in Curacao, their license number is not stated anywhere on the casino site. 

Responsible gambling tools

Our team at casinosforcanada.com knows how important it is to have responsible gambling tools available at online casinos. We are pleased to tell Canadian players that Planet Casino takes responsible gambling very seriously and the wellbeing of their players is of the utmost importance to them. The casino has implemented a few responsible gambling tools to help players prevent, identify and combat gambling addiction. These tools include:

• Age Limitation

Playing at Planet Casino is restricted to individuals of legal gambling age, as determined by the laws governing the player’s place of residence. Planet Casino does not accept wagers from individuals under the legal gambling age, and they use sophisticated verification systems that can identify minors who log in to their site.

• Self-exclusion

Planet Casino has designed a simple self-exclusion program for players who feel that they may be developing a gambling addiction.At a player’s request, the casino will cancel their membership and prevent them from entering the Planet Casino website. Players also have the option to set their own limit for the maximum deposit amount they will allow themselves. In addition, at a player’s request, the casino will remove their name from the casino’s email list.

• Third party Organizations

If players feel that they need professional help to address gambling issues, they can contact any of the third party organizations listed on Planet Casino’s website, including Gamblers Anonymous, National Council on Problem Gambling, HelpingHand/IGC, Gambling Therapy Helpline, and gambleaware.co.uk.

Planet Casino bonus

Canadian players will be impressed by the great welcome bonus Planet Casino offers. Canadian players will get a Planet Casino no-deposit bonus when they sign up. When players deposit, they will get a good match bonus on their first three deposits. The only downside to this fantastic package is that the wagering requirements are quite high. Although this won’t be a problem for high rollers, players with a very limited budget might find it difficult to meet the wagering requirements. 

No-Deposit Bonus of $25; wagering requirement: 60x

1st Deposit: 100% match up to $200; wagering requirement: 60x

2nd Deposit: 125% match up to $250; wagering requirement: 60x

3rd Deposit: 150% match up to $450; wagering requirements: 60x

That’s not all! Once you have made a deposit,, you can look forward to a daily online casino bonus and regular free slots gifts.

Bonus terms:

Note:  The wagering requirement of this casino is high, at 60x. We advise players to carefully read the terms and conditions so that they fully understand the bonuses offered by the casino.

Planet Casino promotions 

At Planet Casino, a player doesn’t have to be a VIP to get VIP rewards! If a player has played at the casino in the past week, they might be spotted by the casino’s awesome VIP Team and have a chance to win their share of $10,000 Bonus Money every Thursday. Players should look for an email with the Subject Line “Bonu$ Bonanza Drop Now” and then, the race is on because you’ll only have 10 hours to play with your winnings. Your share of the $10,000 Bonus Money will already have been added to your account by the time you receive the email from the casino.

VIP Tiers in the casino are:

• Platinum Tier
• Gold Tier
• Silver Tier
• Bronze Tier

Payment methods: how to deposit and withdraw money

Canadian players can use safe and straightforward payment methods to make deposits at Planet Casino. The casino accepts different currencies, including US Dollars, Euros, Great British Pounds and Canadian Dollars. Some of the payment methods available to Canadian players are Visa, MasterCard and debit cards as well as Bitcoin, Neteller and EcoPayz e-wallets. For withdrawals, the best method to opt for is e-wallets like Ecopayz, which has no fees attached to it.

Planet Casino Canada and technical support

We understand how important it is to have someone available to assist you when you have an issue. At Planet Casino, the customer support team is available to answer any and all questions, no matter how big or small they might be. Canadian players can contact the support team via live chat or send an email to phonehome@planetcasino.com at any time of the day or night; the customer support agents are available 24/7. The casino also offers telephone support at 00356 27782826. Customer service representatives provide support in English, Italian and French.

The live chat icon is not visible on the page, so to access the live chat feature, players have to click on the menu button located at the top left corner of the screen. Customer service representatives are human and not chat bots. Players do not need to register or provide login information before they can have their issue addressed. Most importantly, the customer care representatives are friendly.

Planet Casino Games

Planet Casino offers spectacular online casino games, like online video slots, online classic slots, progressive jackpots, online video poker, online blackjack, keno, online scratchcards, roulette and many more. The casino regularly adds new online casino games to their impressive list, so Canadian players will have a lot of fun at this casino.

Unfortunately, the casino does not have any search box or filter to help players easily choose between different categories of games, so players have to thoroughly search through the list to find the game they want.

The design of the game lobby is quite simple, as all games are available on the homepage when you scroll down. The game speed is good once you have a strong internet connection and the game graphics are of a good quality too.

Slots

The slots titles available at Planet Casino are all top notch, and come in all sorts of different themes and styles. Canadian players will be sure to find some slots worth spinning, especially when they have progressive jackpots such as Cash Flow, Dream Wheel and Molten Moolah. The 5-reel video slot section of the games lobby allows players to spin their way to a wide variety of adventures with an ancient theme like Age of Spartans, hard-hitting games with a sleazy mafia theme like Bucksy Malone, and some heroic spins in slots like Captain Shockwave. Each of these slot machines comes with the potential to pay out some big wins and enjoy unique bonus features as well as stunning 3D graphics. There are even some games with unique themes, like Tails of New York and Small Soldiers.

Table Games

There is a range of table games and video poker that other players can enjoy. Unfortunately, live casino players will not find what they’re looking for here, but who knows what Planet Casino will come up with in the future?

Casino lottery 

Unfortunately, Planet Casino does not have lotto games.

Sports Betting

Planet Casino is strictly a classic casino games site and does not offer football or sports betting. Therefore, Canadian players cannot wager or bet on their favorite sports or teams at this casino.

Summary 

Planet Casino is an online casino with an awesome selection of games, including amazing jackpot and slot games that Canadian players will love. The casino’s website design is simple and catchy and has everything you need in one easily accessible place. The registration process is quite simple and secure, and you will have to confirm your account from a link that is sent to your email address. Games are easily accessible through your mobile device, windows, ios or tablet.

The casino website is very easy to navigate and has a dark, alluring design. Games load relatively quickly, provided that the player has a good internet connection. The game graphics are good, and so is the customer support service. The agents are friendly and helpful. We give the site a rating of 6 out of 10.

Frequently asked questions about Planet Casino

Do I need to verify my account on Planet Casino?

Yes. During the registration process, an email containing a link is sent to the email address you provided. You have to log in to you email and click on the link to verify your email address and complete your registration process.

What currencies does Planet Casino accept?

Planet Casino currently accepts USD, CAD, EUR, GBP,  as well as crypto-currency.

How long do withdrawals take at Planet Casino?

Planet Casino withdrawals can take as little as 24 hours or as long as 5 business days. The processing time depends on the type of payment method you choose. For e-Wallets, you can anticipate a processing time of approximately 24 hours. 

Can I play Miami Dice Casino games on my mobile?

Yes. Planet Casino is perfectly optimized for all mobile devices when accessing it through your browser. It does not currently have an app available but it is a mobile-first casino. All of the games on the site, including live casino, video poker, and slot games, can be played on your phone or tablet.