Pelaa Casino review

Pelaa Casino is a fairly new online gambling casino that was brought to the market by Genesis Global Limited, and established in 2018. They are licensed by the Malta Gaming Authority, UK Gambling Authority and Swedish Gambling Authority. Pelaa Casino offers a range of games from top software providers like Microgaming, Net Entertainment, NYX Gaming, Play N’ Go, Quickspin, and Yggdrasil across categories such as: Slots, Table, Live and Jackpot games.  Pelaa is a sister property of Casino Cruise, Sloty Casino, Genesis Casino, Spela, and several others. The site design is visually appealing and Canadian players can play at this casino.

Trust and security

Pelaa Casino is owned by Genesis Global Limited and incorporated under the laws of Malta (C65325) at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. The casino is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015, issued on August 5, 2016 and also by the British Gambling Commission with account 45235. Pelaa Casino’s site uses industry-standard 128- SSL encryption, which ensures the security of players’ financial transactions and personal data. The casino also uses a random number generator (RNG), so all casino games will result in fair, random results. 

Responsible gambling tools

Pelaa Casino values its players and wants them to enjoy an out of this world experience, in a responsible manner. The casino has tools in place that can help its players gamble responsibly. These include:

• Know Your Limits

Canadian players can set daily, weekly or monthly restrictions so that they can control the amount of money that they spend on gambling. The casino also provides all players with tools to help control deposit limits, wager limits, loss limits and session limits. 

• Closing your Account

If you would like to close your account in order to take a break from gambling, you can close your account by clicking on the link in the responsible gambling section of the casino’s website. You will be able to reopen your account at any time and everything will be just as you left it.

• Self-Exclusion 

If players wish to take a more enforced break from gaming for a predetermined period due to responsible gambling concerns, they can opt to exclude themselves from the site.

• Gambling Counselling Organizations

Pelaa Casino offers links to third party counselling organizations that assist people who suffer from a gambling addiction. These include:

• Gam care- www.gamecare.org.uk
• Gambling Therapy- www.gamblingtherapy.org
• Gamblers Anonymous- www.Gamblersanonymous.org.uk

Pelaa Casino bonus

Pelaa Casino certainly knows how to cater to new players. The casino offers Canadian players a generous welcome package of 100% bonus up to $1000, plus 150 free spins that extends beyond the signup bonus and first deposit, up until the fourth deposit:

• 100% match on your 1st deposit;
• 50% match on your 2nd deposit;
• 25% match on your 3rd deposit;
• 25% match on your 4th deposit.

A player’s first deposit at the casino will also earn them 150 Pelaa Casino free spins on the extremely popular slot game “Gonzo’s Quest,” provided by NetEnt.

Players should be aware that they will receive 15 free spins immediately when they register and then 15 more spins per day for the next 9 days.

Bonus terms:

The play-through/wagering requirements are x40 on the bonus which is fast becoming the industry standard.

We advise players to carefully read the terms and conditions to understand more about bonus offers.

Pelaa Casino promotions

Pelaa Casino offers a VIP program and other promotions, which Canadian players can participate in. They include:

VIP/Loyalty Program 

Pelaa Casino runs its own VIP program for players who want to take their experience to the next level. The VIP program offers a range of unique benefits, including a dedicated account manager, access to exclusive bonuses and promos, speedier customer service replies, entries into a monthly prize draw, personalized emails and birthday gifts.

Live casino welcome bonus

Pelaa Casino offers a 100% up to $1,000 live casino welcome bonus to Canadian players when they sign up at the casino. This bonus can only be used on selected live games.

Weekend Bonus

When players make two deposits totaling $50 between Monday and Thursday, they get a  25% bonus match, up to $100.

Payment methods: how to deposit and withdraw money

Pelaa Casino offers a wide range of payment options, so Canadian players can easily choose the option that is most convenient for them. The payment methods include: MasterCard, Visa, Skrill, Neteller, Trustly and many others.

Deposits are processed almost instantly. The minimum and maximum amount to be deposited may depend on your payment method, These amounts range from $10 to $5,000. Deposit transactions are free.

However, withdrawal transactions incur a 2% fee and may take between 3 to 5 days to be processed.

Pelaa Casino Canada and technical support

Canadian players can get in touch with the Pelaa Casino support through the live chat icon which is visible on the site and available 24/7. Players can also email support@pelaa.com or call 00356 27782825.

Customer support is offered in various languages, including English, Finnish, Swedish, and German. The customer support agents are friendly and respond quickly to players’ questions.

There is also an extensive FAQ section where players can find answers to general questions regarding deposits, withdrawals, bonuses and other topics. Players must register with the casino before they can ask questions on the support channels. Players can click on the live chat to start a chat with a chatbot in seconds.

Pelaa Casino Games

The game selection at Pelaa Casino is truly phenomenal. The casino platform delivers well over 1,000 games for Canadians, including a Live Dealer casino. The casino offers favourites like Mega Moolah from Microgaming, Play’n GO’s Rich Wilde and the Book of Dead, Holmes & the Stolen Stones from Yggdrasil,  and ELK Studios’ Platooners. These and hundreds of other smashing titles from different genres are right at your fingertips.

The games are filtered into categories, and there is also a search bar to help players locate their favourite games easily. The games load quickly once there is a strong internet connection, and the game design and graphics are of a good quality. 

Slots

Slots are the favourite game of most Canadian players, followed by blackjack. The majority of the games offered at Pelaa Casino give us Europe’s best game selection. While Microgaming slots like Immortal Romance have their hardcore following, so do some of the older games such as Tomb Raider, Thunderstruck, and Break Da Bank. Longtime MGS players often have a favourite generation of games such as the serial titles Tomb Raider II: Secret of the Sword, Thunderstruck II, or Break Da Bank Again.

However, there’s no need to stay with your old favourites when other, newer premium gaming labs like Genesis, Red Tiger, and Lightning Box offer such a diverse array of amazing games, themes, math models, and feature mechanics. Clicking the Slots & Jackpots menu icon will bring up enough games to keep any player happy for years. By the time a player finally reaches the end of the list, a whole new generation of games will have been released. The non-progressive video slots are available for practice so that you can try out an attractive game without risking your own money.

Progressive Jackpots 

Pelaa Casino also has several progressive jackpots available. A progressive jackpot is different from its fixed counterpart in the sense that there is no upper limit on how much a player can win. A progressive jackpot grows every time someone places a bet and it keeps growing until someone actually wins the game. The more popular progressive jackpots include tMega Fortune, Mega Moolah, Hall of Gods, and Divine Fortune.

Table games 

There is a wide variety of table games available at Pelaa Casino too. Whether you’re up for classics like blackjack and roulette or modern video poker games and baccarat, Pelaa Casino is there for you. Roulette games include American, European, and French roulette. There are 15 roulette variations, and Multi-Wheel Roulette Gold is one of the best at Pelaa Casino. In this game, when you place one bet, it competes against eight other wheels, which increases your chances of winning. 

Pelaa Casino will exceed your expectations in terms of blackjack; the site has more than 20 blackjack games, which include Spanish 21, European, HiLo, and other high and low limit variations. 

Live Casino

The Pelaa Live Casino experience is magical, and a perfect fit for creative imaginations. Players might get carried away by the really good graphics and forget about the variety of games, but the quantity of popular games is tempting as well. There are over 80 live dealer games to enjoy, most of them provided by Evolution gaming or NetEnt Live. 

Pelaa Casino lottery 

Unfortunately, Pelaa Casino does not have lotto games.

Sports Betting

Pelaa Casino is strictly a classic casino games site and does not offer football or sports betting. Therefore, Canadian players cannot bet on their favourite sports or teams at this casino.

Summary

Pelaa Casino is a decent online casino. The website design is quite simple as everything is limited to just the key features. The casino offers an amazing collection of games that covers many genres. The payment methods available at this casino are superb, although there is a fee for withdrawals. The registration and verification process is fast and customer support agents are always on standby to assist players with their issues and queries. Although there is currently no download app available, the casino site is compatible with mobile devices and tablets. We rate this casino at 9 out of 10. 

Frequently asked questions about Pelaa Casino

Does Pelaa Casino offer a no-deposit bonus?

Pelaa Casino doesn’t have a no-deposit bonus for the time being; however, you do receive free spins on your first deposit.

Who are the game providers for Pelaa Casino?

Pelaa Casino has partnered with many industry-leading game providers. Some of the more prominent ones include Microgaming, NetEnt, Play’n GO, and NYX Gaming.

How long do withdrawals at Pelaa Casino take?

The withdrawal times at Pelaa Casino depend on the payment method used. For e-wallets, the transactions are almost instant. Debit card withdrawals take between 1 to 3 business days, and bank transfers can take up to 7 days for the amount to become available in your account.

Can I play Pelaa Casino games on an iPad?

You can play the games on any device that uses Windows, Linux, Android or an Apple OS. There is no need to download an app as the games are instantly accessible in your browser.