Joy Casino review

Casino Joy is owned and operated by Genesis Global Limited. It is one of the latest online gaming spots where players can fuel their gambling passion. Casino Joy offers Canadian players a casino journey that feels as natural as the feeling of grass beneath your feet. The casino offers up to 1,300 cutting edge games from top software developers in the industry such as NetEntertainment, Microgaming, Pragmatic Play and many more. In addition, the casino site is mobile friendly and offers instant play.

Trust and security

Casino Joy is owned by Genesis Global Limited and incorporated under the laws of Malta (C65325) at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Genesis Global Limited is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015, issued on August 5, 2016, and also by the British Gambling Commission with account 45235.

The casino website uses a combination of SSL encryption technology that keeps players’ financial and personal details secure. The games on the site also use a random number generator that is tested independently to ensure that the outcome of games is random and fair.

Responsible gambling tools

Casino Joy values its players and wants them to enjoy an out of this world experience, but in a responsible manner. The casino implements several responsible gambling tools which include:

• Deposit limits: Players can set daily, weekly or monthly restrictions so that they can take full control of the money that they spend on gambling. The casino also offers the option for players to set wager limits, loss limits and session limits.
•  Pause and blocking: If a player feels that they need a break from the casino, they can pause or block their account. They can reopen their account at any time and everything will just be as they left it.
• Self-exclusion: The casino offers a self-exclusion tool for players who feel that they should take a more enforced break from gaming for a predetermined period of time.
• Gambling counselling organizations:  The casino offers third party organization affiliations, in order to help players with gambling addiction. These third party organizations include: GamCare at www.gamecare.org.uk; Gamblers Anonymous at www.gamblersanonymous.org.uk; Gambling Therapy at www.gamblingtherapy.org.

Casino Joy bonus

Our team at casinosforcanada.com was quite impressed with Casino Joy’s excellent bonus for Canadian players. New players receive a nice treat in the form of a 100% welcome bonus that is worth up to $/£200, and followed by other bonuses which also come with further deposits, down to the 4th deposit. In addition to this, new players get 20 free daily spins in the Starburst game in their first ten days on the site. That’s a massive 200 free spins in total! These free spins are credited once you’ve made $/£5 worth of bets using your welcome bonus money. Use your free spins quickly, because you only have 24 hours to use them or they’ll be removed from your account.

Players should be aware that there is a wagering requirement for your bonus money, which comes in at 40x the bonus amount. You need to deposit $/£10 or more on your first deposit to be eligible for this bonus.

We strongly advise players to always read the terms and conditions so that they can fully understand more about the bonus that is being offered.

Total amount of the bonus: $/€1,000 + 200 free spins divided for 4 deposits

• 1st Deposit: 100% match up bonus up to $/€200 + 200 free spins
• 2nd Deposit: 50% match up bonus up to $/€200
• 3rd Deposit: 25% match up bonus up to $/€300
• 4th Deposit: 25% match up bonus up to $/€300

Bonus terms:

Casino Joy promotions

Casino Joy offers a few other promotions to Canadian players, which include:

• VIP Scheme

Casino Joy offers a VIP scheme, which ensures that the players who spend the most money are treated in the way they deserve. The VIP scheme is invite-only and awards its members with amazing perks, including a dedicated account manager, exclusive bonuses, and various events.

• Tuesday Pool Party

Casino Joy offers this promotion to perfect the art of relaxation at the beginning of each week. The Tuesday Pool Party bonus is a simple reload bonus which is available every Tuesday. You’ll receive a 25% deposit match bonus, worth up to $/£100. Don’t forget to select the ‘I want a bonus’ tab when claiming this bonus. The minimum deposit required for this bonus is $/£10.

• A Freebie to Start the Weekend

This Casino Joy promotion is available to Canadian players, to restore a sense of calm to their play on weekends. Check your inbox on Thursday evening to find out what you’ve been given for the week. In order to claim this bonus, you must have deposited and played at the casino during the previous week.

• Live Casino Welcome Bonus

When Canadian players sign in to the live casino games section for the first time, they have the opportunity to receive a 100% bonus to match their deposit, up to $100. 

Payment methods: how to deposit and withdraw money

Casino Joy offers many safe and convenient payment methods that Canadian players can choose from, such as Visa, MasterCard, and Maestro cards, as well as Neteller and Skrill e-wallets. Additional options include Paysafecard, Euteller, ecopayz, Rapid Transfer, Jeton and Mifinity.

Deposits: Minimum of $10 and maximum of $5,000, depending on the payment method. All methods of deposit are processed instantly and do not incur any fees.

Withdrawals: Minimum of $10 and maximum of $5,000. E-wallet payouts are processed instantly, while debit card payouts will take between 1 to 3 business days.

All financial transactions are protected using SSL encryption, to ensure that your sensitive data cannot be accessed by unauthorized parties.

Casino Joy Canada and technical support

The customer support service at Casino Joy is of a very high standard. Canadian players can click on the question mark in the top right corner of the screen to see all available contact options. Customer support can be provided through the FAQ section, email, or a contact form that players can fill out. Unfortunately, Casino Joy doesn’t offer live chat at this time. Canadian players can call the customer support service via telephone at 0800 170 0602 or email them at support@casinojoy.com. The site’s FAQ section is comprehensive and easy to use, so players may wish to start there first if they have a query.

Casino Joy offers customer support in various languages which include: English, Finnish, and German. The customer service agents are friendly and try their best to resolve issues quickly. 

Casino Joy Games

Casino Joy offers Canadian players a splendid catalogue of games, including slot games, live games, and table games. It wouldn’t be a lie to say that Casino Joy has one of the most impressive game selections on the market, provided by leading software developers in the industry such as Microgaming, NetEnt, and Red Tiger. We are certain that Canadian players can never get bored at this casino as there is something for everyone. There is also a search row and filters that allow players to locate games quickly.

Slots

There’s a diverse range of slot games to play at Casino Joy – ranging from simple classic titles, to more complex video slots. These come from a variety of software providers, which include Microgaming and NetEnt. Some of the most popular titles are Vikings, Starburst and Immortal Romance. With hundreds of slots to choose from, you will be sure to find your personal favourite.

Progressive Slots

As with every good online casino, Canadian players will find a treasure trove of progressive jackpot slots at Casino Joy. Mega Moolah is the most popular, with its jackpot sometimes tipping the £15 million mark. Other progressive slot games that players have to try in 2021 include Major Millions, Arabian Nights and Mega Fortune. These can have seven-figure jackpots, or sometimes even more. The progressive slots really are a highlight of the site’s games.

Table Games and Live Dealer Games

When our team clicked on the ‘Casino Games’ section, we saw a large display of table games. Casino Joy has created specific pages for roulette and blackjack games, which means that table game fans won’t have to search through everything to find the game they want. There is every variation you could hope for in this section, including rarer games such as Oasis Poker and Pontoon.

Players who want a sense of realism while playing can head to the live casino. Our team has never seen a live casino with as many games as Casino Joy. With approximately 91 live games, there are tons of variations of live blackjack and roulette. Essentially, whatever live dealer game you’re looking for in 2021, you will find it at Casino Joy!

Other Games

For players who have had their fill of slots and table games, there’s still plenty to keep them entertained. Casino Joy offers loads of different video poker titles to enjoy, which can be found in the ‘Casino Games’ section. Some of the common video poker titles available at Casino Joy include Jacks or Better and Aces and Eights.

Canadian players will also find a selection of scratchcards, some of which have enormous jackpots. Keno fans won’t be disappointed either. There aren’t many casinos which can match the range of games at Casino Joy, so all players will love gaming here.

Casino Joy lottery 

Unfortunately, Casino Joy does not currently offer any lotto games, so Canadian players cannot obtain lottery tickets nor play lottery at this casino.

Sports Betting

Casino Joy is purely a casino game operator and does not offer sports betting services to the public. Therefore, Canadian players cannot wager on their favourite sports or teams in this casino.

Summary

Casino Joy is a great online casino with a visually appealing site. It offers Canadian players an exhilarating gaming experience, with lots of bonuses and promotions that give them the opportunity to win big! Registration and verification at the casino is very swift. The casino boasts top software providers in the industry, with lots of slot games, table games, live games and a variety of bonuses. Canadian players are in for an amazing adventure at Casino Joy, which has great game speed and quality graphics.

The casino is compatible with mobile devices and tablets, but the casino does not have any download app at this time. The customer support team responds quickly and can be contacted via email and telephone. There is no live chat feature available. 

Frequently asked questions about Casino joy

How long does it take to process a withdrawal at Casino Joy?

All withdrawal requests are subject to a 48 hour waiting period, after which funds are credited to your account. The withdrawal method used also determines how long the withdrawal process will take.

Is Casino Joy safe to play at?

Yes, Casino Joy is safe to play at. The casino is fully licensed and regulated and incorporates the latest and safest security protocols to protect player information.

Are there bonuses and promotions at Casino Joy?

Yes, Casino Joy offers a wide range of bonuses and promotions starting with a superb welcome offer. Cash rewards can be won through slot tournaments and there are even bigger benefits for VIP players.

Is Casino Joy compatible with mobile devices?

Yes, you can access Casino Joy from anywhere, at any time, on your desktop, tablet or mobile device. Players with an iOS or Android can access the casino directly through a mobile browser. There are over 500 mobile games perfectly optimized for your mobile device or tablet.

How long will it take to verify my Casino Joy account?

Once you send the required documentation, the verification process will begin. At Casino Joy the verification process can take anywhere between 48 to 72 hours, from the time the documentation is received.