Genesis Casino review

Genesis Casino is an online casino that was established in 2018. It is owned by the Genesis Global Limited Group of Casinos, which is based in Malta. Genesis Casino has a unique space-themed design with galaxies, stars and astronauts that makes you want to reach for the stars and experience cosmic entertainment. The casino offers a large variety of games from top software developers in the industry such as NetEnt, Microgaming, Pragmatic Play, and many more. Canadian players are welcome at this casino and are definitely in for an intergalactic cruise while playing here!

Trust and security

Genesis Casino, which is owned by Genesis Global Limited, is incorporated under the laws of Malta (C65325) at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Genesis Casino is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015, issued on August 5, 2016 and by the British Gambling Commission with account 45235.

The casino’s website uses 128-bit SSL encryption, which will keep players’ financial and personal details secure. In addition, the games on the site use a random number generator that is tested independently to ensure that the outcomes of games are random and fair.

Responsible gambling tools

Genesis Casino values their players and wants them to enjoy an out of this world gambling experience, in a responsible manner. The casino therefore utilizes responsible gambling tools to help players prevent, identify, and combat gambling addiction.

These responsible gambling tools include: 

• Deposit limits: Players can set daily, weekly or monthly restrictions so that they can take full control of the amount of money they spend on gambling. Genesis Casino also provides their players with the option to set other limits such as wager limits, loss limits and session limits.
•  Pause and blocking: If a player feels that they need a break from the casino, they can pause or block their account. They will be able to reopen their account at any time, and everything will just be as they left it.
• Self-exclusion: The casino offers a self-exclusion tool for players who need to take a more enforced break from gaming, for a predetermined period of time.
• Gambling counselling organizations:   Genesis Casino offers third party organization affiliations, in order to assist players with gambling addiction. These organizations include: GamCare at www.gamecare.org.uk, Gamblers Anonymous at www.gamblersanonymous.org.uk and Gambling Therapy at www.gamblingtherapy.org.

Genesis Casino bonus

Genesis Casino offers one of the most attractive welcome bonuses in the online casino gaming world. New Canadian players registering at the casino are eligible to receive a welcome bonus of up to $1,000, which is divided into the first four deposits. Players also receive 300 free spins with their very first deposit. It should be noted that there is a 40x wagering requirement attached to the bonus.

The $1,000 free cash may sound awesome, but players need to be mindful of the wagering requirements. Bonus funds become cashable when players clear the 40x wagering requirements. To activate this bonus, players need to input the corresponding bonus codes at the cashier.

• 1st Deposit: Players will receive a 100% matching deposit that is up to $100 along with 300 Free Spins on the Genesis slot game Starburst;
• 2nd Deposit: Player will receive a 50% matching deposit that is capped at $300. For this, the player has to apply the bonus code ‘WGEN2’;
• 3rd Deposit: Player will receive a 25% matching deposit that is capped at $300. To get this bonus, the player has to use the bonus code ‘WGEN3’;
• 4th Deposit: Player will receive a 25% matching deposit that is also capped at $300. The bonus code to enter is ‘WGEN 4’.

Note: Payments made with Skrill, Neteller, Paysafe, Paypal, and Ecopayz are not eligible for the first four new player welcome bonuses. Thirty free spins will be instantly credited by the casino upon making a qualifying deposit, and the remainder will be credited at the rate of 30 spins per day, for 9 days on the Starburst game.

We recommend that players read the terms and conditions to learn more about the bonuses.

Bonus terms:

Genesis Casino promotions 

Genesis Casino also offers a VIP program and many other amazing promotions, which Canadian players can participate in. They include:

Weekly Bonus Mission

Every week, players will receive a mission, and if they can complete the mission, they will get a fantastic bonus as a reward. The missions are all different, as are the rewards, which means that you will always find something exciting at this online casino. Why don’t you head over to Genesis Casino today and see what missions await you?

Lightspeed Monday

Monday is a very special day at Genesis Casino, thanks to the Lightspeed Monday promotion. Canadian players that have made a deposit of $10 or more in the previous week, and have also gambled at least $10 worth of money, will receive free spins on Monday. Every week, a different game is chosen for this free spins promotion.

VIP Program

Genesis Casino offers a VIP scheme, which Canadian players can participate in or opt into. VIP players get access to benefits such as a dedicated account manager, exclusive bonuses and a monthly prize draw. The withdrawal service is also personalized for VIPs, who even receive birthday presents each year. The Genesis Casino website does not clearly state how a player can join this program, so it is likely that entry into this program is by invitation only. It also isn’t clear if there are different VIP levels for players to move through as they continue to play.

Live Casino Cashback Bonus

If players take a tour of the Genesis Live Casino planet section, they have the chance to win 10% cashback every Tuesday. When Canadian players play the games in the Live Dealer section of Genesis Live Casino, they can receive up to $200 cashback on their losses. The cashback will be credited to the players’ account on every Tuesday.

Live Casino Welcome Bonus

When Canadian players sign up into the Genesis Live Casino games section for the first time, they have the opportunity to receive 100% to match their deposit, up to $100 as a welcome bonus. However, players should keep in mind that they can claim only one welcome bonus offer on the gambling site. To be eligible, players have to make a minimum deposit of $10 in their Genesis account. The wagering requirement is 40x.

Note: Deposits made using Neteller, Skrill, Paysafe, Paypal, or Ecopayz, are not eligible for the offer. In addition, players can use this bonus amount only on the live dealer games.

Payment methods: how to deposit and withdraw money

Genesis Casino offers Canadian players a variety of ways to add funds to their gaming account. Players can deposit using Visa, MasterCard, and Maestro cards, as well as Neteller and Skrill e-wallets. The casino also offers localized payment methods for different countries. Mobile payments are processed via Boku, and there are more options, including Trustly, SOFORT Banking, Giropay, Paysafecard, and Euteller, among others.

Deposits: A minimum deposit of $10 and a maximum deposit of $5,000, depending on the payment method. All methods of deposit are processed instantly and with no fees.

Withdrawals: A minimum withdrawal of $10 and a maximum withdrawal of $5,000. E-wallet payouts are processed instantly, while debit card payouts will take between 1 to 3 business days.

All financial transactions are protected using SSL encryption, to ensure that players’ sensitive data cannot be accessed by unauthorized parties.

Genesis Casino Canada and technical support

Canadian players can access Genesis Casino Canada technical/customer support by clicking on the question mark symbol located at the top right corner of the page. This will show the different ways a player can contact Genesis Casino, which include an FAQ section, contact form, “Forgot Password?” and Rules. Unfortunately, there is currently no live chat feature available at the casino. Players can dial the Genesis Casino contact number: +44(0) 800 755 5348, or fill out the contact form. Canadian players can also email support@genesiscasino.com. However, it may take a while to receive a reply. The FAQ section is reasonably good, and offers answers to a number of common questions.

The customer support agents are nice, friendly, and offer services in English, Finnish, German, Norwegian, and Swedish.

Genesis Casino Games

Genesis Casino offers a huge selection of up to 1,300+ games, which includes more than a thousand Genesis slots and table games. Among these are titles from leading software developers such as Microgaming, NetEnt, Red Tiger and many others. Genesis Casino also has a Genesis Live casino section that is largely powered by Evolution Gaming and NetEnt. We are certain that Canadian players will never be bored on this site as there is something for everyone. There is a search row and filters to help players locate games quickly.

Slots

Genesis Casino offers online slot machines with multiple features and play lines. The video slots are also a special attraction. Topping the chart are games from software developers like Yggdrasil and Microgaming. Genesis slots are designed with multiple access options. The titles in the video slot section can keep a player entertained for hours on end. Some of the best paying Genesis slots we found in the casino include Cash of Kingdoms, Lady of Fortune, Medusa’s, Tut’s Twister, Spinata Grande, White Rabbit Megaways, Blood Suckers, Starburst, Hugo, Twin Spin, Immortal Romance, and Jumanji.

Progressive Jackpot 

The pick of the day at Genesis Casino would be your “Progressive Jackpots,” which are connected with other online casinos. Each bet/wager contributes to a massive prize pot along with the bonus. Lucky players who land on the winning combination have the chance to take it all. Hence these slots are players’ favourites. So, don’t miss the Jackpot section that houses the fabulous Mega Moolah, as well as the Hall of Gods, Leprechaun Goes to Hell, Fruit Bonanza, Treasure Nile, and Tunzamunni.

Note: The jackpot slots give you the chance to win an insane amount of money by placing just a $1 bet.

Table Games 

As with other casinos, an astonishing mix of Table games are available at Genesis Casino. Canadian players have the opportunity to play roulette variations, including double ball and European roulette. Baccarat players can also find famous variations of Baccarat available at Genesis Casino, as well as a wide selection of other obscure games.

Canadian players who are in the mood to pursue some Royal Flushes can head to the Table Games section where they will find the most common Video Poker variations.

We believe that a Banker bet in the Baccarat games seems like a viable option for low-risk bettors.

For players who are determined to polish their Blackjack skills, they will find Spanish 21, European Blackjack, Hi Lo 13 European Blackjack, and other variations.

Apparently, there is no shortage of Poker, Blackjack, and Baccarat games but Genesis Casino seems to place the strongest emphasis on roulette games. There is a Roulette tab featuring more than 30 variations such as American, French, European Roulette, Auto Roulette, and Immersive Roulette, to name a few.

If you depend solely on your luck to generate wins, the Scratchcards and Keno games might be a good fit.

Live Games 

Genesis Casino has 2 different software developers that supply their live games in the Genesis Live Casino section. The first is Evolution Gaming, which is the leader in the live game provision. The other is the world-renowned NetEntertainment. Evolution Gaming’s selection is the largest, with over 50 tables offering roulette, blackjack, Dream wheel, 5 poker variants and baccarat. NetEntertainment, on the other hand, offers a more streamlined collection of blackjack and roulette tables.

All of the classic live casino games are provided at Genesis Casino, including blackjack, roulette, baccarat, Monopoly, Hold ’Em Poker, spins, and obscure games like Deal or No Deal. Players also find Double Ball roulette or lightning dice to be very engaging. Free spins, rewards, and the welcome bonus are major attractions here.

Genesis Casino lottery 

Unfortunately, Genesis Casino does not offer any lotto games, so Canadian players cannot obtain lottery tickets nor play lottery at this casino.

Sports Betting

Genesis Casino is purely a casino game operator and does not offer sports betting services to the public. Therefore, Canadian players cannot wager on their favourite sports or teams at this casino.

Summary

Genesis Casino offers Canadian players an extraordinary gaming experience, with lots of exciting challenges that gives them the opportunity to win big! The registration and verification process is very swift and the theme of the casino evokes an intergalactic feel. With lots of slot games, table games, live games and many bonuses, Canadian players can never be bored while playing at Genesis Casino.

Genesis Casino’s site has a visually appealing design and is easy to navigate, with its great game speed and quality graphics. The site is also compatible with mobile devices and tablets, but the casino does not have a download app. The customer support team responds quickly and can be contacted through email, contact form or by telephone.  We rate this casino 9 out of 10.

Frequently asked questions about Genesis Casino

When was Genesis Casino created?

Genesis Casino was established in 2018.

Who owns Genesis Casino?

Genesis Casino is owned by Genesis Global Limited, which is a company that also stands behind other well-known remote gaming venues like Spinit Casino and Casino Cruise. The company’s headquarters are located in Sliema, Malta and has been certified by TST, GLI, eCOGRA, MGA, UKGC and many other independent organizations.

How can I contact Genesis Casino customer support? 

The casino offers customer support via email (support@genesis.com), by phone (08007555348 or 00356 27780065) or via contact form.

How long does it take Genesis Casino to pay out?

Genesis Casino takes 24 to 48 hours to process your cashout request. Once your request has been accepted, it can take between 1 to 5 business days for your funds to show in your account, depending on the payment method used.

What payment options are available at Genesis Casino? 

Canadian players can use the most popular credit cards or debit cards. Even e-wallets such as Skrill and Neteller are welcome.

What games can you play at Genesis online casino?

If you register at Genesis Casino, you will have the chance to play over 700 different titles in categories like blackjack, roulette, craps, poker, slots, money wheel, scratch cards and more. The quality of the game collection is also extremely high as it has been developed by some of the best software studios in the industry.