Frank & Fred Casino review

Frank & Fred Casino established 2018 is a modern online casino where members can come and enjoy a selection of games like slots, table games, lotto games and a live casino. The casino boasts an impressive list of multiple software including some of the best-known names in the industry like NetEnt, Play’n GO and Extreme Live Gaming. The site is completely instant play through a web browser, meaning that no download is required, while members can also use their mobile casino. Frank & Fred Casino is licensed and regulated by the Malta Gaming Authority and the Swedish Gambling Authority. Canadian players can play at this casino.

Trust and security in Frank & Fred Casino

The operator of this website www.frankfred.com is The Mill Adventure Limited which is registered under the laws of the European Union member state of Malta. The Mill Adventure Limited operations are regulated by the Malta Gaming Authority (MGA) under the following license – MGA/CRP/716/2019. A seal of safety is set on the gambling platform as an SSL encryption system is used to keep players’ sensitive data safe every step of the way.

 Responsible gambling tools Frank & Fred Casino

Frank&fred casino understands that there are some people who may not be able to control the amount they spend or how often they play as well as they would like. The casino offer tools like limits, self-exclusion and third party independent help to ensure that those who need extra care when gambling receive the help they need. Others include:

Wager Limit: A limit on the wagered amount for a day, a week, or a month.

Session Limit: A limit on the amount of time in minutes spent playing a game.

Cooling off period: A cooling off period is when you request to be excluded for all casino promotion activity and funding functionality for your account will be switched off.

Secure age verification: As a fully licensed and regulated casino, they only accept players over 18 or over and have strict procedures in place to prevent minors from accessing their games.

They reserve the right to see proof of ID from all players, consistent with the legal requirements in the territory in which you live.

Frank Fred Bonus

Frank & Fred does a nice job of making sure that the welcome bonus available in the casino is quite impressive, as players can get a bonus on each of the first three deposits, with up to $1000 + 300 free spins in total up for grabs among those initial three deposits.

• First deposit: 100% up to $250 + 100 Free Spins

Players who want to take advantage of the special offer do not need to worry about entering the frank and fred bonus code in order to receive the funds they are entitled to.

Frank Fred Bonus terms:

The wagering requirement on the welcome bonus and 300 free spins is 35x

Frank & Fred Casino promotions 

The VIP Club at Frank & Fred online playground does not have a magic word to gain access. The more you wager, the quicker you jump from one tier to another, and those getting closer to VIP status and ranking. The ranks/tiers are listed below:

Bronze Tier- This is the first tier of the VIP Club and here all your bonus wagering requirements stand at 35x. You are also eligible for a bonus when you reach the next level. As a special thanks, you get 1 Entry to the Frank and Fred weekly lottery.

Silver Tier- The 2nd tier of the VIP Club is the Silver tier, and here your wagering is set at 30x. A bonus on every level is guaranteed, and so are 5 entries to the weekly lottery here. As an added perk, you get prioritized withdrawals.

Gold Tier – The Gold Tier comes with a 25x wagering requirement for any bonuses awarded. Here you scoop 10 entries to the Frank and Fred weekly lottery. Your withdrawals are also prioritized here, with an additional Super Spins awarded.

Platinum Tier – The next level to reach is the Platinum Tier. This tier comes along with a 20x wagering requirement for any bonuses awarded. Other perks include level bonus reward, prioritized withdrawals, account management, free spins and also a secret VIP welcome gift. You also get 25 tickets for the weekly lottery, of course weekly.

Diamond Tier -The Diamond tier is next on the list. With a 15x wagering requirement and also 75 entries to the Frank and Fred weekly lottery. The standard level up bonus and the prioritized withdrawals also apply. Other perks include account management, super spins, personalized VIP bonus offers and also super gifts.

Black Tier – The final tier and the one that grants you celebrity status is the Black Tier. Here you enjoy the lowest wagering of 10%, and also the standard perks. Other freebies include account management, super spins / gifts and a whopping 150 entries to the weekly raffle. The final perks are a mystery, but the VIP team at Frank & Fred casino ‘promise to figure something out.

Frank & Fred Payments methods: how to deposit and withdraw money

     There are several payment methods available on Frank & Fred casino. We talk about Visa, Mastercard, Neteller, Skrill, ecoPayz, Trustly, Paysafecard, MuchBetter, Cash Code and Wire Transfer. Depositing in this casino went smoothly for us and transaction time was fast and effective, also for withdrawal too. A good number of payment methods so far are available in the site with no difficulties in using them, but we believe that there is room for improvement and more banking methods.

Frank & Fred Casino Canada and technical support

For Canadian players, email and live chat are the two main ways to get in touch with Frank & Fred’s support staff, and there is no phone support available.

This is one of the few disappointing things about the site, as customer support is not available around the clock the way it is at some other online casinos.

The team is available via the following channels:

Live Chat – Simply launch the live chat icon that is located at the top right hand corner of the online casino lobby. Email – You can also contact the customer support team via the following email: support@frankfred.com. The languages offered are English, Norwegian, Finnish and Swedish. Just request the language when you open the chat and ask to be transferred to your preferred language

Email: support@frankfred.com 

Frank & Fred Casino Games

For Canadian players as you land at the casino lobby, you are welcomed with a Slot Section, New Games, Jackpot Games, Table Games and also Live Casino. Each section is overflowing with games, making your choices difficult ones at time. To facilitate your search, you can filter all the games by provider, and play your favorite games.  The sections include:

Frank Fred Slots

There are over 1,000 games to choose from at Frank & Fred, which is extremely impressive. The site offers frank fred slots games from just about all of the major producers of online slots in the industry, with over 30 games providers on their roster. That means that it is almost impossible for a player to find a game that they don’t like on this site, which is by far the greatest strength of the site.

In addition to traditional slots offerings, there are also these games available:

• lotto games
• table games
• scratch card games
• and others

It isn’t possible to get bored of the games that are available at Frank and Fred, because there are just too many out there for that to happen.

New Games

The New Game section is updated regularly. Here you will find all the games that are newcomers to the casino, with new titles added even weekly. There are many games here that our hands are itching to try. The first is NetEnt’s Ozzy Osboure, which delivers some Ozzy tracks blended with a slot RTP of 96.67%. After the rock coma, we aim to chase some treasures on the reels of Kalamba’s Crystal Cavern.

Jackpot Games

If there is a pot of gold, be sure that you will find it at a jackpot game section. This part of the casino hosts games that offer a jackpot and also progressive jackpots. Some of the game are familiar and household names, such as NetEnt’s Mega Fortune. A game that is also available that we crave to try is Dr Electro by Kalamba Games. Maybe it is cause of the music, but we promise it is also related to the jackpot.

Table Games

The Table Game section at Frank & Fred Casino offers you a good percentage of table game fun. Just pick your favourite game and hit the table. You can take your pick from variants from Blackjack games, Roulette, Poker tables, Baccarat and other games. We are currently showing our best poker face at the Play n’ Go;s Casino Hold’Em. Another game we cannot wait to try is World Football, as it incorporates football and a blend of bingo.

Live Casino

The land based experience from the comfort of your own home can be found at the Live Casino section. Frank and Fred casino have teamed up with NetEnt Live to bring you live dealer manned tables. Here you can play Roulette and Blackjack and choose from the various game options. Immersive Roulette, VIP Roulette, Blackjack and even Blackjack Gold. The selection is quite limited, but the tables will various stakes will suit ample players.

Frank Fred Lottery

Frank and fred casino offers lottery and instead of going to your local store to buy a ticket, Frank and Fred allows you to do it online. In fact, there’s not just one lotto you can play, there are six. Covering the world’s top draws, including Euro Millions and Mega Millions, this innovative lottery betting service gives you the chance win some insane prizes. If that’s not enough, your first shot at glory is free. By spending $25 on lotto tickets, FrankFred will reimburse you if you lose!

 Sports Betting

Frank&fred casino does not offer football or sports betting. It is only a slots, table, live and video poker casino. Therefore, you cannot wager on bets on this website. But on our site Canadian players can find a casino with sports betting on the page Best Sports Betting sites.

Summary

Frank & Fred Casino provides a solid experience mainly for players from the Canadian region. There are plenty of games and payment methods available, which means that you will have freedom of choice and a lot of flexibility. The casino is licensed by both the MGA and the Swedish Gambling Authority, which are two of the most respected and trusted regulators out there. The casino has a lot of slot games to offer, with an easy to navigate website. It is also easily accessible on windows, android and apple devices. The only issue is the non-availability of phone support and lack of sports betting in the casino.

Frequently asked questions about Frank & Fred Casino

Is Frank & Fred Casino Legit?

Yes, Frank & Fred is both licensed and regulated by the Malta Gaming Authority. The casino was established in 2018 and is owned by The Mill Adventure Limited. The site is regulated and is also 100% legit.

Which currencies are accepted on Frank & Fred Casino?

Euros, Norwegian Kroner, Swedish Kronor, Canadian Dollars.

What languages are available on Frank & Fred Casino?

English, Finnish, Norwegian, Swedish, German.

How long does it take to withdraw money from Frank & Fred Casino?

Once you make a withdrawal request from your Frank and Fred Casino, your request will be dealt with in 72hrs max. Winnings will reach you depending on the payment method of your choice. Still, depending on the VIP Club tier you happen to be, the money can reach you earlier, with prioritized withdrawals.