BigSpin Casino review

BigSpin Casino was established in 2017. It is powered by MyBookie and its theme is centered around cartoon aliens and dwarfs. BigSpin excites its players and strives to provide the ultimate online casino experience with a range of games which include slots, table games and live casino games. Through their preferred web browser, members will enjoy games from reputable providers such as Betsoft. Canadian players can even access their favourite games on the go, by playing on their mobile devices. BigSpin Casino is licensed and regulated by the government and laws of Curacao. 

Trust and security

BigSpin Casino is a world class online casino that is operated by MyBookie and hosts the most advanced online casino gaming products. BigSpin Casino is incorporated, licensed and regulated by the government and laws of Curacao. 

BigSpin Casino’s goal is to provide every player with the best customer service, gaming software, and an excellent experience overall. Canadian players can enjoy their favourite games without worrying about safety, because the casino uses highly complex SSL encryption methods and firewall services which keep players’ personal, financial and sensitive data secure. BigSpin Casino also guarantees that the outcome of all games is random and fair, through its use of an industry-standard, independently tested random number generator.

Responsible gambling tools

The goal of BigSpin Casino is to provide every one of its members with a safe, secure gambling platform. The company also takes gambling very seriously, and devotes an entire page to inform players about the potential risks of developing a gambling addiction.  

BigSpin Casino outline the 10 Golden Rules of Responsible Gamblin, which are:

• Always bet for fun, and never for the money! Gambling should be viewed as a form of entertainment rather than a way of making money.
• Think of your winnings as a bonus that can be used for fun things, and your losses as the cost of having fun. If you spend time regretting every wager you lose, gambling may not be the best activity for you.
• Set and stick to wagering limits. This can be either the amount of time or money that you spend wagering online. When you put limits in place, you will potentially lose less.
• Have a bankroll system in place. This is how the real money players consistently manage their money. Maintaining your bankroll system means never betting more than you can afford during a losing streak.
• Be prepared to win and lose. It’s impossible to be a winner with every single wager, just as it’s impossible to lose every time. Winning and losing is a major part of gambling that you need to accept if you want to keep having fun.
• Be aware of the signs of problem gambling. If you are having major feeling of guilt about your wagering, getting into a major depression, or spending more time or money than usual on gambling, you may have a problem. If you are experiencing any or all of these issues, we recommend that you seek help immediately.
• Never bet more than you can afford. Don’t borrow, steal, bet on credit, or wager what you can’t afford to lose.
• Do not put gambling first. Family, friends, your career, and other healthy life activities should always come before gambling.
• Never try to chase your losses. This should not be an issue if you stick to the limits you set. Every gambler, no matter how successful, will experience a losing streak every now and again. When you see that you are having a bad day, steep away and try your luck again another time.
• Always have fun! If wagering is starting to have a negative impact on your life, it may be better to step away until you can learn to make gambling a fun activity.

Other responsible gambling tools available at BigSpin Casino include:

Time Out: Players who feel that they need a break from gambling for an extended period of time can contact the customer support team and ask for a temporary freeze on their account. The account can be frozen for anywhere from 24 hours to 6 weeks. Players’ accounts will automatically be unfrozen once the specified amount of time has passed.

Self-Exclusion: A self-exclusion period is also possible for 6 months to 1 year. Players who wish to exercise this option can contact the casino support team. During the self-exclusion period, players will not be able to access their account or the funds within it until the time period elapses and their account is unlocked.

Bigspin Casino bonus

New Canadian players are in for quite a treat as BigSpin Casino offers a generous welcome bonus. New players who deposit $45 or more will be rewarded with a 200% bonus deposit, up to $1,000, that they can use at the casino. This is an exceptionally large welcome bonus; however, the $45 deposit is a little bit higher than other casinos.

To claim this bonus, Canadian players must use the promo code “BIGSPIN200.” The bonus can be claimed on both mobile and desktop versions of the site.

Total bonus is: 200% up to $1,000 

Note: We advise players to read the terms and conditions in order to learn about all of the bonuses available at this casino.

Terms & Conditions

Bonus Terms of BigSpin Casino:

Please note that the wagering requirements found in the bonus terms is 30x, and our team feels that BigSpin Casino’s $45 minimum deposit fee is on the high side.

BigSpin Casino bonus codes

In order to claim bonuses, Canadian players will have to head to the cashier and enter the bonus codes below.

• Use bonus code BIGSPIN200 in order to redeem a sign up bonus.
• Use bonus code 150BIGSPIN in order to redeem a 150% reload bonus.
• Use bonus code 400WEEKEND in order to redeem a 400% weekend reload bonus.

Game recycling percentage:

Craps, All Progressive Jackpot Games, Roulette (All versions) – 0%

Pirate 21, Blackjack Super 7, Pai Gow, 21 Burn, Ride’m Poker, All forms of Keno, Red Dog, Pontoon, Top Card Trumps – 5%

Baccarat, Blackjack (American & European), Poker 3, Oasis Poker, Single Deck Blackjack, Triple Edge Poker, Caribbean Poker, Three Card Poker, Video Poker (All Types) – 10%

Draw High-Lo, 3 Card Rummy, Virtual Racebook – 20%

Scratcherz, Predictor, Slots & 3D Slots (progressive jackpot games excluded) – 100%

Canadian players can check the full list of exceptions on the casino’s terms and condition page.

BigSpin Casino promotions

BigSpin Casino also offers lots of other amazing promotions, which Canadian players can participate in and look forward to. Current promotions include: 

150% Reload Bonus

After enjoying their welcome bonus, Canadian players can claim another 150% reload bonus, up $1,500. The minimum deposit required is $45, and players will need to use the bonus code 150BIGSPIN to claim this bonus. Players will need to wager the bonus + deposit 30x.

Player of the Month Award

BigSpinCasino loves to reward their most loyal customers. Every month, BigSpin Casino nominates a player of the month and rewards them with a nice bonus that is credited to their account. The player of the month will also receive increased deposit and withdrawal limits throughout the month.

You don’t need to opt in or use a promo code to be eligible for this bonus. You can see your status on a specific page at any time. The player of the month will be determined based on the following criteria: amount wagered, games played, number of logins, and total deposits.

As with the other BigSpin Casino bonuses, this one is subject to 30x wagering requirements.

Refer a friend

Spread the word about BigSpin Casino and get paid BIG! Get your friends in on the fun and earn 200%, up to $200 from their initial deposit!

Blackjack & Slots Tournaments

Canadians with a competitive streak will enjoy regular blackjack and slots tournaments that are hosted by the casino. There are weekly, monthly, and yearly tournaments that all run simultaneously. Tournaments are announced one week in advance, and you don’t need to opt in or use a promo code to participate. Players can view their current ranking on a specific page at any time.

Like most slots and blackjack tournaments, players will win cash prizes for finishing in certain places on the leaderboard. All winnings are subject to 30x wagering requirements.

400% Weekend Reload Bonus

The biggest bonus of all is available to regular players every weekend. Canadian players will be eligible to receive a 400% bonus, worth up to $2,000 on deposits of $100 or more.

Canadian players will need to use the promo code “400WEEKEND” to claim this offer. The wagering requirements are 30x on the bonus + deposit.

Payment methods: how to deposit and withdraw money

BigSpin Casino offers a number of payment methods that Canadian players can use for deposits and withdrawals. The deposit options available are MasterCard, Visa, Person 2 Person, and Bitcoin. The minimum deposit that can be made with all methods, except for Person 2 Person is $45. The minimum deposit that can be made using Person 2 Person is $100. The maximum deposit amount varies, depending on the payment method. 

If you wish to make a withdrawal, you must do so with the same payment method that you used to make a deposit. The minimum amount you can withdraw also depends on your chosen method. The processing time of your withdrawal will depend entirely on your chosen method. Bank transfers using a credit or debit card tend to take around 3 to 5 business days, while a Bitcoin withdrawal can be reflected in your account much quicker than this.

BigSpin Casino Canada and technical support

BigSpin Casino takes customer service very seriously. Canadian players who need to get in touch with a member of the BigSpin Casino support team will have the following options available:

Email – Canadian players can send an email to support@bigspincasino.com if they have a general question. It can take anywhere from 24 hours to 48 hours to receive a reply. 

Live Chat – Canadian players can chat with a support operator at any time while they are logged into their account. The response time is quick and you chat with a human representative. 

Telephone – Canadian players who prefer to speak with someone on the telephone should call 844-335-3536 to speak to a BigSpin Casino customer support agent.

Contact Form – Canadian players can also fill out the contact form available on the “Contact us” page and receive a reply from the customer support team later.

The response we received from the customer support team was fast and professional. We give BigSpin Casino top marks for customer service.

BigSpin Casino Games

The BigSpin Casino game lobby offers a great experience to Canadian players, with over 1,000 games from top software providers in the industry. BigSpin games include Slots, Roulette, Blackjack, Live games, and other games. 

The BigSpin Casino’s website design is simple and there are filters available to help Canadian players locate different categories of games. There is also a search row that players can use to easily locate a specific game title. The games available at this casino are high quality and load quickly, once there is a strong internet connection. Players will be happy to know that games are available in demo mode.

Slots

BigSpin Casino offers numerous slot games. Fans of Betsoft games will have a great time here as this casino is home to many of the developer’s best titles. Canadian players will find slot titles such as Reels of Wealth, Fa-Fa Twins, Aztec Treasure, and many others. All of these titles are available in free/demo mode.

Table Games

BigSpin Casino also offers a range of table and card games, which include variations of games like Blackjack, Roulette and Poker, as well as other titles like Red Dog and Three Card Rummy.

Other games

In this category, Canadian players will find games like virtual horse racing, scratchers and keno.

Jackpot Games

The casino’s game lobby does not have a specific jackpot section, but Canadian players will be able to find several big progressive jackpot titles on the site, which include Gypsy Rose and Good Bad Girl, among others. There is also a keno jackpot game in the “Other Games” section.

Live Games

Canadian players will find many live dealer titles here, which include variations of Blackjack, roulette, Baccarat and Super 6. The games are enjoyable and feature top-quality dealers performing on high quality, reliable streams.

BigSpin Casino lottery 

Unfortunately, BigSpin Casino does not currently offer any lotto games, so Canadian players cannot obtain lottery tickets at this casino.

Sports Betting

BigSpin Casino is purely a classic online casino game operator and does not offer sports betting services to the public. Therefore, Canadian players cannot wager on their favourite sports or teams at this casino.

Summary

BigSpin Casino is an interesting online casino which offers numerous games from top software developers. The accepted payment methods are fast and convenient. Cryptocurrency is also accepted, but the minimum deposit required to claim the welcome bonus is $45, which is on the high side for players who are not high rollers. There are different genres of games and the casino offers a range of bonuses and promotions so that members always have something to look forward to. 

BigSpin Casino’s site has a visually appealing design. It is easy to navigate, and compatible with mobile devices and tablets. Unfortunately, the casino does not currently have a download app. The customer support team is responsive and can be reached through email, live chat and telephone support. We rate this casino at 9.4 out of 10.

Frequently asked questions about BigSpin Casino

Do I need to verify my account at BigSpin Casino?

Yes. During the registration process, a link is sent to the email address that the player provided. The player must then login to their email and click on the link to complete the registration process, upload the required documents and have their account verified.

What currencies does BigSpin Casino accept?

BigSpin Casino currently accepts a number of currencies, which include U.S. dollars, Bitcoin, Bitcoin Cash, and Litecoin.

How long do withdrawals take at BigSpin Casino?

BigSpin Casino withdrawals can take as little as 24 hours or as long as 3 business days to be processed. This depends on the type of payment method you are using for the withdrawal. For e-wallets, you can anticipate a processing time of approximately 24 hours. For bank transfer or other methods, withdrawals will be processed in approximately 3 business days.

Can I play BigSpin Casino games on my mobile?

BigSpin Casino is perfectly optimized for all mobile devices when it is accessed through your browser. There is currently no app available, but all of the games on the site, including live casino, video poker, and slot games, can be played on your phone or tablet.